Billing Terms and Conditions
By placing an order on lowwave.shop, you agree to the following billing terms and conditions.
1. Accepted Payment Methods
We accept the following secure payment methods:
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Visa, MasterCard, American Express, Discover
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PayPal
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Apple Pay, Google Pay
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Shop Pay
All transactions are processed in USD.
2. Payment Processing
Your payment will be processed securely at checkout. We use industry-standard encryption and security protocols to ensure your billing details are protected.
Charges will appear on your statement as LOWWAVE or a similar identifier.
3. Order Confirmation
Once your payment is successful, you will receive an order confirmation email. If you do not receive confirmation within 24 hours, please contact us at lowwavesh@gmail.com.
4. Billing Accuracy
You agree to provide current, complete, and accurate billing and account information. If your billing information changes, please update it promptly to avoid delays in order processing.
5. Taxes
Applicable sales tax will be added to orders based on your shipping address and in accordance with local tax regulations.
6. Refunds and Returns
We offer free returns within 30 days, with no restocking fees and no final sale items. Refunds are issued to the original method of payment. Please allow 5–10 business days for the refund to reflect on your statement.
For more details, see our Return and Refund Policy.
7. Fraud Prevention
All orders are subject to verification and security checks. We reserve the right to cancel or refuse any order that appears suspicious or violates our terms.
8. Contact Information
If you have any questions regarding billing, please contact us:
Lowwave
📧 lowwavesh@gmail.com
📞 +1 809 647 8961
📍 14622 Donegal Dr, Garden Grove, CA 92844, United States